Frequently asked questions
Q. How do I order or request a design proposal and quote?
A. Through our Contact Us form or by email. That is the very first step to getting a custom little free library of your own! There are a lot of details and options to discuss and we’re always happy to go over them until you are completely satisfied with every detail before you commit to ordering.
Q. How much does a library cost?
A. Our libraries start at $300. The base price is determined by the size of the library. In addition, we charge for certain out of pocket costs such as styrene siding and solar lights, plus small charges for time-consuming extras.
Q. How do I pay?
A. Currently we accept cash, personal check, cashier's check, debit card, MasterCard, Visa or Paypal. We require a deposit up front (typically half the estimated cost of the library) and the remaining balance is due at the time of installation or prior to shipping.
Q. Do you install? How much does installation cost?
A. Yes! We install throughout the Greater Spokane Area and beyond if we've agreed to deliver. (We can often delivery throughout the western-most states for the cost of shipping.)
Q. Am I required to call 811 (Call Before You Dig) prior to installing my library?
A. Yes! By law any time you dig down more than 12" you must call 811 at least three business days before you plan to dig. Typically we only dig down 18" so it is very unlikely that we'd hit anything, but it's really not worth the liability if you don't call.
Q. Do you ship? How much does shipping cost?
A. Yes! We ship nation-wide. But we can often offer delivery throughout the western-most states for about the same cost as shipping.
Shipping costs are determined by the size of the package and the destination zip code. When we provide you with a quote for our proposed design it will include estimated shipping.
Here are a few examples of shipping costs:
Library A ships in one day to Seattle for $31.56
Library A ships in 5 days to New York for $83.17
Library B ships in one day to Seattle for $54.04
Library B ships in 5 days to New York for $108.19
(FedEx prices effective 1/1/18)
Q. How long will it take before my library is ready to install or ship?
A. We generally estimate that it takes between 2 and 5 weeks from start to finish. This time may vary depending on the size and complexity of the library ordered.
Q. How hard would it be for me to install my library myself?
A. It's truly not that difficult. If you're purchasing one of our smaller libraries you can also purchase a post topper which comes pre-drilled with all required hardware to make the task even easier! A post topper fits snuggly on top of a 4"x4" post. If you have a Home Depot nearby you can even purchase a 4 1/2' 4"x4" deck post that requires no cutting!